IT SUPPORT FOR HEALTHCARE SERVICES
The technology experts at IT Tech Support can help your healthcare organization achieve a greater return on your IT infrastructure investment. IT Tech Support is uniquely positioned to ensure your infrastructure deployment is operating at its peak efficiency while remaining HIPAA compliant. With rapid response times, proactive maintenance and support, and expert integration experience, IT Tech Support is your ideal partner for successfully implementing and supporting your systems.
Is my network secure enough to handle patient data?
Was your network infrastructure (including routers, switches, and servers) analyzed for possible gaps in security? Are your antivirus, firewall, and servers configured and updated for the latest patches, firmware, and version? IT Tech Support’s IT solutions for healthcare services firms can help your practice with proactive monitoring and maintenance of your entire network.
What happens in the event of a server crash?
Are there any backup, disaster recovery, or business continuity options within your network? Will I have my data and how long will it take to get things up and running again? Most firms focus only on backups, which only answers the first part of the disaster recovery question. How long will it take me to be operational after a disaster occurs? IT Tech Support’s business continuity solutions for healthcare services firms not only focuses on backups, but also expertly integrates disaster recovery and business continuity into your firm’s systems.
Are you and your staff using all the features of this system optimally, or do you employ a series of workarounds due to system glitches?
Our experts can perform a technical deep dive into both your process and software feature sets to provide you with valuable insight and actionable intelligence on what would improve the overall process flow with your software systems.
Can your infrastructure handle this system as it grows over time? Did your network hardware meet or exceed your software vendor’s specifications?
If your hardware does not meet the requirements, you will face performance bottlenecks. If you exceed the requirements, but have not worked with someone to optimize your software configuration, there could be resources left underutilized. Failure to adequately prepare for the additional data strain on your systems can be an expensive proposition. IT Tech Support’s technology experts can help your firm with cloud based solutions to virtualize your existing infrastructure so that it can scale (expand and contract) seamlessly.
What is HIPAA Compliant?
The Health Insurance Portability and Accountability Act (HIPAA) was implemented to protect the confidentiality and integrity of electronic personal health information. Compliance means that both virtual and physical networks and servers must be maintained according to HIPAA policies and verified in the event of an audit.